At Tillsonburg District Memorial Hospital, we are committed to improving access to our facilities, services and care for patients, their families, visitors, staff and volunteers.
Guided by our values of respect and collaboration, and the principles of the Accessibility for Ontarions with Disabilities Act (AODA) Customer Service Regulation, we continue to work toward eliminating barriers to our care and services. Since 2003, Alexandra Hospital has prepared annual accessibility plans that address physical, informational and communicational, attitudinal, technological and policy barriers.
The AODA (June2005) Customer Service Regulation requires hospitals to implement specific policies, procedures and plans. These will contribute to making hospitals fully accessible by 2025. Documents related to the Customer Service Regulation are available upon request.