Posting: Communications Officer

Posted on: June 23, 2021
Closing on: July 31, 2021
Position type: Permanent, Part-Time

Position Summary

The Communications Officer operates the Hospitals telephone switchboard and paging systems; monitors alarms and responds to hospital codes; and registers, discharges and transfers patients in the electronic patient record and in accordance with the Hospital’s policies and procedures.

KEY RESPONSIBILITIES:

  • Operate the Hospital’s Communications System, which will include the Switchboard Telephone, and Paging systems.
  • Monitor hospital alarms and page all hospital codes (i.e. code Blue, cardiac arrest) in accordance to the emergency response code procedures.
  • Complete Response Logs to all Codes, alarms, and drills.
  • Monitor the Security Camera Monitor.
  • Testing portable radios for housekeeping rounds.
  • Reset Citrix passwords for Tillsonburg Hospital team members.
  • Sign out hospital keys, visitor badges and panic alarms to team members/visitors.
  • Accept payments for Tillsonburg Hospital and issue receipts
  • Register, discharge and transfer patient visits in accordance with the hospital policies and procedures.
  • Notify the Funeral Homes for release of a body and ensuring completion of Death Reports.
  • Assist other service areas of the hospital with Clerical support (i.e. Health Records, and Emergency).
  • Responsible for a variety of forms, logs and reports
  • Provide courteous and helpful responses to patient and public inquiries. 
  • Support quality and process improvements initiatives.
  • Ensure patient safety and infection prevention and control relating to position.
  • Other duties as assigned by the Coordinator Patient Registration & Communications.

Qualifications

  • Ontario Secondary School Diploma (OSSD) or equivalent that is acceptable to the Hospital.
  • Medical Office Administration Diploma or equivalent program that is acceptable to the Hospital and includes Medical Terminology and Microsoft Office education.
  • Strong computer skills specifically in Microsoft Office, Outlook and Internet. 
  • Ability to type 40 wpm.
  • Demonstrated verbal and written communication skills.
  • Strong interpersonal communication skills and customer service experience.
  • Strong organizational skills and ability to work in fast paced environment.
  • Able to work independently and in a team environment.
  • Demonstrated initiative and self-direction with the ability to work with minimal supervision and contribute to a team.
  • Demonstrated commitment to own professional development and continuing education.
  • Demonstrated ability to attend work on a regular basis and be available to work all shifts.
  • Collaborates with other team members.
  • Is knowledgeable of the roles of other team members and recognizes their contributions

Other Pertinent Conditions

  • Salary Range: As per UNIFOR Collective Agreement ($24.56/hr to $24.95/hr)
  • This is a temporary, part time position for approximately 3 months
  • Must be available to work all shifts as required, which may include; weekends, stat holidays, day and evening shifts.
  • Successful applicants will be required to provide a satisfactory Police Vulnerable Sector Check as a condition of the job offer.
  • Please be advised that as part of the selection process, a reference check will be conducted.

Applying to this Position

If you meet the qualifications and are interested in applying for this position, please forward a resume detailing education and experience to humanresources@tdmh.on.ca. Please reference posting #21-96 in your application.

We thank all applicants, however, only those being considered for an interview will be contacted. Tillsonburg District Memorial Hospital (TDMH) is an equal opportunity employer and we value the importance of diversity and dignity in the workplace. We are committed to developing inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted by TDMH regarding a job opportunity, please advise prior to the interview if you require accommodation and we will work with you to make appropriate arrangements